Due to the nature of the product itself, we do not accept non-defective returns or exchanges on items.
Unless the return or exchange is caused by our error or defective products, customers are responsible for any shipping or handling costs. Please send us an email and our customer service representative will contact you to arrange the details. Pre-authorisation is required for all returns and exchanges.
Goods are classified as defective if they are received damaged. Please note that items that are damaged as a result of man-made damage after receipt of products are not considered to be defect. Please send us an email and we will replace it for the same model and color subject to availability.